How to navigate strata meetings and ensure effective communication

Strata meetings are an essential part of strata management. These meetings bring together owners and decision-makers to discuss critical issues affecting their property. The meetings provide an opportunity for owners to voice their concerns and suggestions, and for decisions to be made democratically. Effective communication is critical to ensuring that these meetings are productive and that decisions made are in the best interests of all owners.

Here are some tips on how to navigate strata meetings and ensure effective communication:

  • Know the agenda: Before the meeting, ensure that you are familiar with the agenda. Review the topics to be discussed and gather any relevant information. Knowing the agenda beforehand will help you prepare and be ready to contribute constructively to the discussion.
  • Be prepared to listen: Listening is a critical aspect of effective communication. It is essential to listen actively to what others are saying, and to ask questions to clarify points that are unclear. Listening actively shows respect for other owners and helps build trust and goodwill, making it easier to arrive at a consensus.
  • Speak clearly and concisely: When it’s your turn to speak, be sure to communicate clearly and concisely. Start by summarising your point and follow up with relevant details that support it. Avoid rambling or getting side-tracked. Be direct, respectful, and avoid using negative language.
  • Stay focused: Strata meetings can sometimes get off track, and discussions may stray from the agenda. As a participant, it is important to stay focused on the issues at hand and ensure that discussions are kept on track. Where necessary, tactfully redirect discussions back to the agenda to ensure that all critical topics are covered.
  • Foster a positive environment: Creating a positive and collaborative environment can significantly improve communication and the outcome of strata meetings. Encourage a respectful and open atmosphere where everyone feels comfortable contributing to the discussion. Acknowledge contributions made and show appreciation for suggestions, even if they do not align with your position.
  • The key is in the follow-up: After the meeting, it is essential to follow up on any commitments made during the discussion. Follow-up can help ensure that decisions are implemented, and any necessary follow-up action is taken. This will foster trust among owners and ensure that future meetings are productive.

Effective communication is critical to ensuring that these meetings are productive, and that decisions made are in the best interests of all owners. It is important to prepare well, listen actively, communicate clearly and concisely, stay focused, foster a positive environment, and follow up on any commitments made. By following these tips, you can help navigate strata meetings successfully and achieve effective communication among owners.

Are you ready to entrust a strata manager in Perth who cares deeply about fostering a genuine sense of community within your complex? Then speak to the team at Oakfield today.