Is It Time to Change Strata Companies? A Perth Owner’s Guide
Strata management plays a critical role in the performance, value and day to day running of your property. When it’s working well, it often goes unnoticed. When it’s not, it can quickly become a source of frustration for owners and councils alike.
If you are considering changing strata companies, you are not alone. Across Perth, more strata schemes are reviewing their current arrangements and making the move to a better suited management partner.
In this guide, we walk through the signs it might be time to switch, and the process involved in changing strata companies.
Signs It Might Be Time for a Change
Not every issue requires a full change, but there are some common indicators that your current strata manager may not be delivering the level of service your property needs.
Poor communication
Delayed responses, lack of updates or difficulty getting clear answers can create unnecessary stress for owners and council members.
Lack of transparency
If financial reports are unclear or difficult to access, it becomes hard to make informed decisions.
Reactive rather than proactive management
A good strata manager should anticipate issues, not just respond when problems arise.
Inconsistent maintenance coordination
Ongoing delays, poor contractor management or unresolved issues can impact both liveability and property value.
Limited guidance and expertise
Strata legislation and compliance requirements are constantly evolving. Your manager should provide confidence, not confusion.
If several of these issues sound familiar, it may be time to explore other options.
Can You Change Strata Companies Easily?
Yes. Changing strata companies is a structured and relatively straightforward process when handled correctly.
While it may feel like a major decision, most transitions are smooth, particularly when planned properly and supported by an experienced incoming manager.
The Process of Changing Strata Companies
- Review Your Current Agreement
Start by reviewing your existing strata management contract. This will outline:
- The contract term
- Notice period required for termination
- Any conditions or obligations
Most agreements require a formal notice period, often between one and three months.
- Speak with Your Council of Owners
Changing strata companies is typically a decision made by the council of owners or voted on at a general meeting.
It is important to:
- Discuss current concerns
- Agree on desired improvements
- Align on what you are looking for in a new manager
Clear communication at this stage ensures everyone is on the same page.
- Obtain Proposals from New Strata Managers
Before making a decision, it is worth speaking with a few reputable strata management companies in Perth.
Look beyond price and focus on:
- Experience and local knowledge
- Communication style and responsiveness
- Systems and reporting processes
- Ability to provide proactive advice
A strong strata partner should feel like an extension of your council, not just an administrator.
- Issue Notice to Your Current Manager
Once you have selected a new strata company, you will need to formally issue notice in line with your current agreement.
This step is usually handled with guidance from your new strata manager to ensure everything is compliant and correctly documented.
- Appoint the New Strata Manager
The appointment of a new strata manager is typically confirmed through:
- A council resolution, or
- A vote at an Annual General Meeting or Extraordinary General Meeting
Your new manager will guide you through this process to ensure a smooth transition.
- Transition and Handover
Once appointed, your new strata company will manage the transition process, including:
- Collection of records and documents
- Transfer of financial accounts
- Communication with owners and contractors
- Establishing new systems and points of contact
A well managed handover ensures continuity with minimal disruption.
Common Concerns About Switching
Will it disrupt our building?
In most cases, no. A professional transition is handled behind the scenes with little impact on residents.
Is it a complicated process?
Not when guided correctly. An experienced strata company will manage the majority of the process for you.
Will we lose important records?
All records are required to be transferred as part of the handover process, ensuring continuity and compliance.
Choosing the Right Strata Partner
Changing strata companies is not just about fixing current issues. It is an opportunity to improve how your property is managed long term.
The right strata partner should offer:
- Clear and consistent communication
- Transparent financial management
- Proactive maintenance planning
- Strong knowledge of WA strata legislation
- A genuine commitment to your property’s success
Ready for a Better Strata Experience?
If your current strata management is falling short, it may be time to make a change.
At Oakfield, we work closely with councils of owners across Perth to deliver a more proactive, transparent and reliable strata management experience. We also guide you through the transition process from start to finish, making it simple and stress free.
Speak with our team today to explore your options and take the first step towards better strata management.