Thinking about changing your strata manager? You’re not alone. Many strata councils across Perth reach a point where their current manager is no longer meeting expectations, whether due to poor communication, slow response times, lack of transparency or rising costs.
The good news? Switching strata managers in Western Australia is easier than you might think.
In this blog, we’ll walk you through the process of changing strata managers in WA, your legal rights as a Council of Owners, and the steps to ensure a smooth transition to a new, more proactive partner.
Can You Change Strata Managers in WA?
Yes, you absolutely can. In WA, Council of Owners have the legal right to change their strata management company.
Most strata management agreements include a termination clause, notice period (typically 30–90 days), and the process for ending the contract. It’s all about understanding the terms and having a plan.
Why Council of Owners in Perth Decide to Switch
Here are some of the most common reasons we hear:
- Poor communication or delayed responses
- Lack of transparency around budgets, levies or expenses
- No proactive advice or guidance
- Constant staff turnover or lack of continuity
- Fees increasing without added value
- Feeling like your scheme is “just another number”
Sound familiar? Then it might be time to consider a new strata partner.
How to Switch Strata Managers: Step-by-Step
Step 1: Review Your Current Agreement
Start by checking:
- Termination clause
- Required notice period
- Any early termination penalties
If you’re unsure, Oakfield can provide some general advice or point you in the direction of some options or legal advice.
Step 2: Engage the Council
Hold a council meeting to:
- Discuss performance concerns
- Agree to seek alternative proposals
- Assign a representative to manage the process
Step 3: Gather Proposals from Other Strata Managers
Look for:
- Experience with your building type and size
- Local knowledge of Perth regulations and council processes
- Strong communication and support systems
- Transparent fee structures
- References from similar schemes
Tip: Ask for a sample budget or team KPI’s to compare service depth.
Step 4: Call a Meeting and Vote
To formally terminate your current manager and appoint a new one:
- Hold a Council meeting with the Council of Owners
- Pass a resolution to terminate the contract (check if the contract or by-laws require an ordinary or special resolution at a general meeting)
Oakfield can assist with meeting templates and communication to owners.
Step 5: Manage the Transition
A professional handover includes:
- Transfer of documents, records, and financials
- Handover of keys and access systems
- Communication to all owners and residents
A good strata manager (like Oakfield) will ensure a smooth, transparent transition that minimises disruption.
Common Mistakes to Avoid
- Overlooking the contract termination clause
- Not doing due diligence on the new provider
- Assuming switching is “too hard”
- Looking at fees as the only consideration
With the right support, changing strata managers is a straightforward process that can dramatically improve your building’s management, financials and community wellbeing.
Time for a Better Strata Experience? Oakfield Can Help.
If your strata is feeling let down, overlooked, or just ready for a better level of service, Oakfield is here to help.
We specialise in tailored strata management across Perth and Western Australia offering clear communication, proactive support, and a seamless handover process. Our team can even provide general advice to guide you through the transition from start to finish.
Let’s make strata better, together.
Contact Oakfield today for an obligation-free proposal or call us on (08) 9381 9111 to speak with a local expert.